Terms & Conditions

Dawson’s Garden World
170 Hale Road, Forrestfield, Western Australia 6058
Phone: 08 9453 6533
Email: office@dawsonsgardenworld.com.au

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website, online store, and services provided by Dawson’s Garden World (“we,” “our,” “us”). By accessing or using our website or purchasing from us, you agree to be bound by these Terms.

2. Products & Services

  • All products listed on our website are subject to availability.
  • Images are for illustrative purposes only, and actual products may vary.
  • Prices are shown in Australian dollars (AUD) and include GST unless otherwise stated.

We reserve the right to change pricing, product descriptions, or availability at any time without notice.

3. Orders & Payment

  • Orders placed online constitute an offer to purchase, which we may accept or decline at our discretion.
  • Payment must be received in full before goods are dispatched or collected.
  • We accept the payment methods listed at checkout.

4. Delivery & Click & Collect

  • Delivery times are estimates only and may vary. We are not liable for delays outside our control.
  • Click & Collect orders must be collected within the timeframe communicated. Proof of purchase may be required at collection.

5. Returns & Refunds

  • We comply with Australian Consumer Law regarding returns, refunds, and exchanges.
  • You are entitled to a replacement, repair, or refund if a product is faulty, damaged, or significantly different from its description.
  • Change-of-mind returns may be accepted at our discretion, subject to conditions.

6. Loyalty Programs & Promotions

Participation in our loyalty program or promotions is subject to additional terms. We may update or withdraw these offers at any time.

7. Website Use

  • You must use our website lawfully and not engage in activities that disrupt or damage it.
  • All content, including images, text, and logos, is owned by Dawson’s Garden World and may not be reproduced without permission.

8. Limitation of Liability

To the extent permitted by law, Dawson’s Garden World excludes liability for any loss, damage, or injury arising from your use of our website, services, or products, except as required under Australian Consumer Law.

9. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of Western Australia, and any disputes will be subject to the jurisdiction of the courts of Western Australia.